System Issue

Owned by Ruth Mills
Apr 26, 2022
1 min read

All of our sites were unavailable this morning as our hosting provider experienced an internal network issue that caused our servers and the failover servers to become unreachable. The failover servers are there as a back up in case there is an issue with the main servers but in this instance the network issues affected those as well. This is something outside of our control.

Sites became available again from 9:00 this morning.
Please be assured that we are treating this extremely seriously and are continuing to communicate with the provider to establish what problems they experienced and why, and to determine how we can prevent this from happening again.

Please be aware that this is completely unrelated to the speed issues we experienced yesterday.

We apologise for the inconvenience caused again this morning.