Creating a new User Guide

This is how you create a new User Guide . User guides are to help the support team deal with and investigate incoming client queries and system queries.

Step-by-step guide

  1. Log into Confluence
  2. Click on Product Specifications Area
  3. Click on the relevant module, eg Employment
  4. Expand the dropdown to add the user Guide eg Content for Outlet users
  5. Click on User Guides
  6. Click on Create User Guide
  7. Add the User Guide name ( Make the name of the guide to be descriptive eg Creating a User Guide) 
  8. Add any relevant labels to aid searching
  9. Click Create
  10. Fill in details with the template for user guides that will be opened
  11. Click Save

 

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