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This is how you create a new User Guide . User guides are to help the support team deal with and investigate incoming client queries and system queries.

Step-by-step guide

  1. Log into Confluence
  2. Click on Product Specifications Area
  3. Click on the relevant module, eg Employment
  4. Click on Create at the top of the page
  5. Select User Guide
  6. Select a title
  7. Add any relevant labels to aid searching
  8. Click Create
  9. Add an overview at the top of the page
  10. Add the steps to follow
  11. Click Save

 

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