This is how you create a new How-to. How-to articles are to help the support team deal with and investigate incoming client queries and system queries.
Step-by-step guide
- Log into Confluence
- Click on Client Documentation
- Click on Support Area
- Click on the relevant module, eg Employment
- Click on Create at the top of the page
- Select How-To Article
- Select a title
- Add any relevant labels to aid searching
- Click Create
- Add an overview at the top of the page
- Add the steps to follow
- Click Save
Related articles