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This is how you create a new How-to. How-to articles are to help the support team deal with and investigate incoming client queries and system queries.

Step-by-step guide

1. Log into Confluence
2. Click on Client Documentation
3. Click on Support Area
4. Click on the relevant module, eg Employment
5. Click on Create at the top of the page
6. Select How-To Article
7. Select a title
8. Add any relevant labels to aid searchingAdd a new title
9. Click Create
10. Add an overview at the top of the page
11. Add the steps to follow
12. Click Save

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