In the scenario where an order has been incorrectly booked off, it is advised that the estimate is adjusted.
E.g Booked off Eggs x2, Bread x2 and Milk x2 but only 1 milk arrived.
Outlet > Finance > Purchasing > continue (pop up box) > estimates tab > Search: PO Reference of the PO booked off incorrectly > click on REF > adjust the quantity of the milk from 2 to 1 > save
This will also adjust the theoretical stock of clients that have this activated.
If the order DOES need to have the book off reversed / the invoice put back to awaiting auth - like Jira to
Reverse book off and EDI Invoice - GOOD EXAMPLE