User: Booked off by accident - Need to reverse

In the scenario where an order has been incorrectly booked off, it is advised that the estimate is adjusted.

E.g Booked off Eggs x2, Bread x2 and Milk x2 but only 1 milk arrived.

Outlet > Finance > Purchasing > continue (pop up box) > estimates tab > Search: PO Reference of the PO booked off incorrectly > click on REF > adjust the quantity of the milk from 2 to 1 > save

This will also adjust the theoretical stock of clients that have this activated.


If the order DOES need to have the book off reversed / the invoice put back to awaiting auth - like Jira to

  1. IND-19070

Reverse book off and EDI Invoice - GOOD EXAMPLE