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The new module has been developed to provide an enhanced user experience when it comes to looking at the data held within your IndiCater application. This has been something we have wanted to do for a while and you have also been requesting better reports from us.

We are pleased to now be able to give all clients access to this new module. We have so far added some new versions of existing reports as well as some brand new reports. This is an ongoing project and we are working on converting more reports to the new module.

We would love your feedback on the new module https://www.surveymonkey.co.uk/r/PFMJ597

Who will get the new reports?

All clients! This is something we are giving to all clients at no additional charge.

How can we access itdo we get to the new reports?

Once activated for you as a client, the module can be found as a new module at the bottom of the menu on the left of the screen.

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Who can see the new reports in my company?

Both head officer users and outlet users can be given access to the reports. Users will need to have the correct permissions to see the reports. See the separate document on how to manage the permissions Report permissions

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What about the old reports?

Once we have replacements in place, we will start to retire the old reports. This is to ensure that all users and clients are benefitting from the best versions and to also ensure that we are adding to and maintaining one set of reports rather than multiple sets.

Where clients have bespoke requests for old reports, it may be possible to retain them as a bespoke solution.

We have no immediate plans to start retiring the reports and will communicate with plenty of notice.