This is how you create a new How-toUser Guide . User guides are to help the support team deal with and investigate incoming client queries and system queries.
Step-by-step guide
- Log into Confluence
- Click on Client DocumentationClick on Support Product Specifications Area
- Click on the relevant module, eg Employment
- Expand the dropdown to add the user Guide eg Content for Outlet users
- Click on User Guides
- Click on Create at the top of the page
- Select How-To document
- Add a new title
- Add an overview at the top of the page
...
- User Guide
- Add the User Guide name ( Make the name of the guide to be descriptive eg Creating a User Guide)
- Add any relevant labels to aid searching
- Click Create
- Fill in details with the template for user guides that will be opened
- Click Save
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