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Introduction
Invoices will need to be approved if they differ from the booked off amount.
The dispute option is to be used to raise a dispute with the supplier about an invoice or credit note you have received electronically into IndiCater, ie via integration or EDI Lite.
Assumptions
The supplier record has been set up with an EDI dispute contact
Where to find this
Outlet > Finance > Purchasing
The Invoice Awaiting Approval box only appears when there is an invoice or credit note waiting to be approved by the user
Step-by-Step guide
- In the Outlet, go to Finance, Purchasing and click on Authorise to open the Invoices Awaiting Approval box. If you don't see this box you don't have any invoices/credits to approve and therefore can't raise a dispute this way.
2. Click on the required invoice from your dashboard:
3. If you agree with the difference Click the first blue button 'Approve' . You will then be taken back to the list of invoices in the approval box.
If you do not agree with the difference Click on 'Dispute, ' the middle of the blue buttons at the bottom of the invoice/credit note
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