Creating a Back Order
Introduction
This is a guide that explains the process of how to create a back order
Assumptions
Supplier tagged with Back order option, PO raised, delivery part received and remaining items to be delivered later.
Where to find this
StORM > Requisitions > Orders Outstanding
Step-by-Step guide
Navigate to the Requisition Dashboard, and click on the Outstanding Orders option:
Select the required Order from the listing - click on either the delivery date or Ref:
Check the items against the delivery:
For any items missing form the delivery and will be placed on a back order, change the quantity to match the delivered quantity, and select a reason - 'Not Delivered', then tick the Back Order option:
Select Book off and convert to invoice:
Enter the invoice reference, then select Update Order:
An estimate will be created for the booked in items, and the items placed on back order items will be added to a new Purchase Order using the same PO ref with a (1) after it:
This can then be booked off when the goods arrive at a later date:
| Frequently Asked Questions |
|---|
What happens with the back order? The item/s that were added to back order have been put into requisitions with (1) beside and will be in outstanding orders, waiting to be booked off when item/s received |
Can I cancel a back order? If you receive the outstanding order as zero, it will be have no impact financially |
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